Troubleshooting our Customer Feedback Form

Editor LMoore / Thompson's Blog /

Jan 18, 2019

If you have made it to this post it is because our customer feedback form is not functioning properly and for that we apologize. We have found a glitch within this form that is currently being addressed by our developers.

We recommend that you try these options;

1. Update your current browser, sometimes outdated browsers do not function as they should.
2. Use your mobile device to complete the survey (currently supported on all browser types).
3. Use a web browser besides windows internet explorer.

If you must use internet explorer you may be required to click above the check boxes. As illustrated below;

If this article does not help feel free to contact Lucas Moore (Thompson Digital Media) at 1-800-265-7332 ext 250. He will be able to assist with additional issues.